Ukrainians can contact the Ministry of Reintegration hotline for crisis-related issues through alternative communication channels.

Due to a widespread failure of the mobile operator “Kyivstar”, users temporarily lost the ability to make phone calls.

Citizens with Internet access can contact the 15-48 hotline via WhatsApp, Telegram, or Viber at (096) 078-84-33, 24/7.

To submit a request, you may also send an email to [email protected].

The Ministry of Reintegration’s hotline team, 15-48, will review all requests received.