Government hotlines help. Ministry of Foreign Affairs

The Ministry of Foreign Affairs of Ukraine operates a round-the-clock hotline +38 044 238 15 88 and e-mail: [email protected] to receive citizens’ appeals in case of emergencies abroad, threats to the life or health of Ukrainian citizens abroad.

ATTENTION! The emergency line is not used to provide background information and consultations on consular and legal issues and issues related to the provision of consular services. Such information is available on the websites of the Ministry of Foreign Affairs and foreign diplomatic missions of Ukraine (section “Consular Affairs”) or by telephone from Ukrainian consuls in the host country.

Detailed information on the current rules of entry, transit and rules of stay of Ukrainian citizens in different countries of the world, including the terms of the current temporary protection programs for internally displaced persons from Ukraine, is available on the information resource of the Ministry of Foreign Affairs.