Government hotlines help. State Migration Service

The State Migration Service provides explanations during the war on obtaining services for issuing a passport of a citizen of Ukraine in the form of an ID-card and a passport of a citizen of Ukraine for traveling abroad for citizens who are on the territory of Ukraine by calling

    (096) 915-00-28

    (050) 138-29-11

    (096) 033-24-42

    (095) 496-28-30

The SMS hotlines operate according to the schedule:

Mon-Thurs: 09:00-18:00

Fri: 09:00-16:45

Residents of the temporarily occupied territories have the opportunity to contact the SMS via WhatsApp at + 38 (096) 033-24-42.