In order to establish effective work and for more convenient, rapid communication with citizens and objective and timely consideration of appeals, the Ministry for Reintegration of the Temporary Occupied Territories of Ukraine launches the "hotline".
In order to receive consultations and qualified answers to the questions related to the competence of the Ministry for Reintegration of TOT, citizens can call 0800750107.
The "hotline" will work on Tuesdays and Thursdays from 15:00 to 17:00 (3:00 pm - 5:00 pm); starting today on April 13th - from 15:00 (3:00 pm).
On the aforementioned days and times citizens may call the "hot line" and appeal to the structural unit on a duty on the subject according to the following schedule, which is available at the link.
Important information. The appeals of citizens with the questions of reference or consultative nature are considered directly during the "hot line", but if the answer to the question requires additional study, it will be provided to the citizen in written form or by additional call of appropriate structural unit in accordance with the legislation.
All phone calls will be recorded and registered in order to improve the work with citizens' appeals!